Service 1st Strengthens Leadership to Advance Lending Verification and Compliance

As part of our mission to develop a strong company culture, Service 1st, a leading provider of credit reporting and borrower verification solutions for the mortgage and financial services industry, has expanded our leadership team with four senior hires specializing in mortgage operations, sales, and technology.

Joining Service 1st are Brad Shiller and Kerry Goodman as National Sales Directors, Elaine Edginton as Vice President of Operations, and Tom Moser as Manager of Systems Integration. These industry veterans will help Service 1st accelerate loan processing, strengthen compliance, and enhance automation—ensuring lenders get faster, more accurate borrower verification solutions that streamline the loan origination process for our clients. Their collective expertise will drive the company’s strategic growth initiatives, expand lender partnerships, and optimize technology-driven verification and compliance solutions.

“Lenders today need verification solutions that keep pace with tightening regulations and shifting borrower expectations. By bringing in top-tier talent in sales, operations, and technology, we are expanding our ability to provide fast, accurate, and compliant credit verification solutions that reduce loan processing times by up to 50%—helping lenders stay competitive in a challenging market.”

Brad Shiller brings a strong background in business development and relationship management in the mortgage industry. He held key roles at Factual Data and Data Facts, where he was instrumental in driving revenue growth and expanding market share through strategic sales initiatives.

Kerry Goodman has over 25 years of sales and business development experience in mortgage lending and real estate. He has held leadership roles at Indecomm, Verity Global Solutions, and LoanLogics, where he was responsible for developing key client relationships and driving significant business growth.

Elaine Edginton has nearly four decades of leadership in mortgage operations. She has successfully built and managed high-performing teams and has expertise in leading audits, managing examinations, and implementing compliance frameworks. Prior to joining Service 1st, Edginton held executive roles at several large mortgage organizations, including CrossCountry Mortgage and Change Home Mortgage.

Tom Moser brings an extensive background in technology and quality control within the mortgage industry. Prior to joining Service 1st, he served as Director of Technology and Quality Systems at Dart Appraisal, where he oversaw technology implementations and compliance initiatives.

All four hires come as Service 1st continues to enhance its verification and credit reporting services. The company is investing in advanced automation and compliance solutions, including verification cascades and automated service ordering (ASO) technology, to help lenders navigate evolving regulatory requirements and improve operational efficiencies.

Service 1st will be attending ICE Experience 2025 on March 10-12, 2025, at the Wynn Las Vegas. To set up a meeting with Brad Shiller or Kerry Goodman, visit Calendly or drop by Booth 320 at the conference.

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About Service 1st

Service 1st is a credit reporting agency providing lenders and other benefit providers with verification solutions, background screening, and other credit-related services to streamline origination and risk mitigation processes. Its solutions help reduce processing times, improve compliance, and enhance risk mitigation by delivering accurate, data-driven insights. Headquartered in Hammonton, N.J., Service 1st operates nationwide, supporting benefit providers in mortgage, housing, education, healthcare and insurance. For more information, visit www.srv1st.com.